Ensure your personal details are up to date
Benefit from e-services, save time when making reservations and ensure we know exactly where to reach you by entering a few personal details online.
You have not yet received a PIN code?
You can obtain one by email upon request.
If you forget your personal PIN code or username
Get a new one right away. For security reasons, you will need to answer your personal security question.
Changing your PIN code or username?
Make life simple! Choose a Flying Blue username or PIN code that is easy to remember. Enter your current username and PIN code, then select from the following items.
Have you lost your Flying Blue Card?
To get a new Flying Blue Card, please fill out a request form online. You will receive it within a month. While waiting to receive your card, you can continue to earn Miles by providing your membership number when you make a reservation. Have you forgotten your membership number, or do you need to show proof of membership when boarding? Print out a copy of your card online now! Note: the copy is a temporary document and does not replace your card.